[vision and values]
At NORCAS we have a clearly defined vision, mission and values, which underpin not only the way we provide our services, but also the relationships we have with our clients, partners, staff and volunteers.
Our vision 
Our vision is for a place where everyone can achieve their potential free from the problems caused by addictive behaviours.
Our mission
- To reduce the problems addictive behaviours can have on individuals and on society.
- To enable individuals and affected others to gain greater control in their own lives.
- To raise awareness about the factors that can lead to addictive behaviours.
- To work together with individuals, staff and partner organisations to achieve our aims.
Our values
- Belief in human potential embraces a culture of inclusion, respect for diversity and individuality so that positive change occurs.
- Respect for each other enhances the therapeutic alliance between client and worker especially, but is in all relationships that we have with others.
- Trust is central to what we do; the integrity and honesty of the worker is the driving force behind trust developing.
- Empowerment of our staff and clients alike, and enabling not disabling others through our actions.
- Professionalism in our dealings with staff, volunteers, clients and other organisations with whom we work; it incorporates all our values and ensures our focus is on what the organisation is achieving.
- Innovation is needed at all levels of our organisation to keep us effective and provide the best possible service to our clients.
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