 Homeless Outreach Team:
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| Who are we? |
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A team of workers who help people with drug and/or alcohol problems who are homeless or have housing problems |
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| Where do we work? |
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We work in hostels, day centres and on the streets |
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We see people in their own home |
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We work across Norfolk |
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| How do people get to see us? |
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Give us a ring on 01603 766993
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Ask in local hostels or day centres |
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| What do we do? |
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Advice, information and emotional support |
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Housing support |
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Make an assessment of drug and alcohol use and history |
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Agree goals and a care plan |
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Help people get accommodation, medical help and counselling |
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Help people get appointments with people (Doctors, Social Workers etc) |
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Relapse prevention, brief therapy, solution focused therapy, motivational interviewing, counselling skills |
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Outreach / drop-in work |
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| How do we work? |
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We work in an individual and flexible way |
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We don't judge |
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We listen to what people have to say |
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| What are our aims and objectives? |
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We focus on the links between homelessness and drug / alcohol use and work to reduce the harm substance misuse can cause |
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We aim to help people maintain stable accommodation, use mainstream drug and alcohol services and attain greater levels of integration into the community |
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We ensure all clients have mutually agreed care plans |
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We use an assertive outreach model, including day and night street outreach |
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We advocate for our clients within a multi-agency setting |
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We encourage and work with other organisations to house people with drug and / or alcohol problems |
